Free to run. Premium when you outgrow it.
Every server gets a working ticket system: panels, role-based teams, private threads and transcripts. Premium raises the limits and unlocks the extras.
| Free to run. Premium when you outgrow it. | Free$0Every server, no time limit | Premium$4.99 / monthPer server, billed monthly through Discord |
|---|---|---|
| Unlimited tickets — no monthly cap | ✓ | ✓ |
| Ticket panels | 2 | 5 |
| Simultaneous open tickets per member (anti-spam) | 1 | 5 |
| Support teams and role permissions | ✓ | ✓ |
| Web dashboard | ✓ | ✓ |
| Team dashboard access for non-admin staff | — | ✓ |
| Ticket claiming | ✓ | ✓ |
| Members can close their own tickets | ✓ | ✓ |
| Member blacklist | ✓ | ✓ |
| A private thread per ticket | ✓ | ✓ |
| Automatic transcripts on close | ✓ | ✓ |
| Transcript retention | 30 days | 365 days |
| Dashboard in 4 languages (EN, FR, ES, 中文) | ✓ | ✓ |
| Priority tickets | — | ✓ |
| Custom embed colours | — | ✓ |
| Custom footer branding | — | ✓ |
| Multi-panels | — | ✓ |
| Reply from the web dashboard | — | ✓ |
Billed by Discord in USD. Discord shows you the equivalent in your own currency at checkout. Limits shown are the current defaults and can be adjusted. Premium applies to one Discord server, regardless of who administers it.
Where to buy
Premium is sold through Discord's own subscription system, so a purchase can only be completed inside Discord. Run /premium in your server to buy it, or to check that server's current status.
Add Tickets to your server